Understand the emotion behind the words to gauge brand perception and customer satisfaction.
Sentiment analysis enables you to understand how your customers really feel about your brand, products, or services. By analyzing text from social media, reviews, and surveys, we extract the emotional tone.
Our solutions separate positive, negative, and neutral sentiment, and can detailed emotion detection like anger, joy, or frustration.
Tracking sentiment trends across social platforms.
Aggregating feedback from product reviews and surveys.
Identifying emerging topics and shifting public opinion.
Actionable emotional data.
Real-time visualization of sentiment metrics.
Immediate notifications when negative sentiment spikes.